# Create and send your first questionnaire

Build a short Pristo CX questionnaire, preview and publish it, share its public link, answer it as a respondent and see the response arrive.

In this tutorial, you build a three-question customer feedback questionnaire in Pristo CX, publish it, open its public link as a respondent and see your answers on the **Responses** page. It takes about 15 minutes. Each part links to the page that explains it in full.

## What you need

- A Pristo CX account on any plan. If you don't have one yet, [create a Pristo CX account](https://docs.pristo.io/cx/get-started/sign-up).
- The account admin or program admin role. See [roles and permissions](https://docs.pristo.io/cx/users/roles-and-permissions).
- A verified email address. Pristo CX doesn't publish a questionnaire until you verify it.
- About 15 minutes.

## 1. Open a questionnaire

If you just signed up, Pristo CX has already created your first questionnaire. Select **Continue** in the welcome message and go on from step 4.

![Sketch of the questionnaires list. Marker 1 is on the management tab in the main menu, marker 2 on the button that creates a new questionnaire, at the top right, and marker 3 on the button that opens the first questionnaire for editing, on its card.](https://docs.pristo.io/_astro/tutorial-questionnaires-list.BpsczxzE.webp)

1. Open **Management**. The **Questionnaires** page opens.

2. Select **New questionnaire**, enter a **Questionnaire name** such as `Example Coffee feedback`, and select **Create**.

3. On the questionnaire's card, select **Edit questionnaire**.

4. Select **Blank**, then select **Continue**.

The form builder opens with an empty page. To start from a ready-made questionnaire instead, see [Create a questionnaire](https://docs.pristo.io/cx/questionnaires/create-a-questionnaire).

## 2. Add three questions

![Sketch of the form builder with an empty section. Marker 1 is on the plus sign in the section. Below it, the list of question types is open on its first tab and scrolled to the end, and marker 2 is on the numeric rating scale, the last type in the list.](https://docs.pristo.io/_astro/tutorial-add-question.C0agvHj3.webp)

1. In the editor, select the plus sign in the empty section. The list of question types opens.

2. On the **Popular** tab, select **Numeric rating scale**.

3. Select the new question. In the settings panel, change its **Title** to `How likely are you to recommend Example Coffee to a friend?`

4. Point below the question and select the plus sign. Add a **Text** question with the title `What is the main reason for your score?`

5. Add a **Single Choice** question with the title `Which drink did you order?`, and type its choices in the settings panel.

The questions appear on the page in the order you added them, and the builder saves your work on its own. The [form builder overview](https://docs.pristo.io/cx/form-builder/overview) explains the editor, and [Question types](https://docs.pristo.io/cx/form-builder/question-types) lists every question you can add.

## 3. Preview the questionnaire

1. Select **Preview** (the eye icon) in the header.

2. Answer the questions as a respondent would.

3. Select **Close** (X) to return to the builder.

Nothing you enter in the preview is saved. See [Preview a questionnaire](https://docs.pristo.io/cx/form-builder/preview).

## 4. Publish it

1. Select **Publish** in the header.

2. Optionally, describe this version in the text box, then select **Publish**.

After a moment, Pristo CX opens the questionnaire's **Share** tab. If the **issues** panel opens instead, fix the errors it lists and publish again. See [Publish a questionnaire](https://docs.pristo.io/cx/form-builder/publish-and-versions).

## 5. Copy the public link

1. On the **Share** tab, check that the status button shows **Live**.

2. Under **Share link**, select **Copy link**.

The link starts with `https://go.pristo.io/n/`. Anyone who opens it can answer, with no Pristo CX account. The same tab has a QR code and an embed code; see [Share a questionnaire](https://docs.pristo.io/cx/questionnaires/share-a-questionnaire).

## 6. Answer it as a respondent

1. Paste the link into a new browser tab, or send it to your phone and open it there.

2. Answer the three questions and select **Finish**.

The end page appears. This is a real response, so it counts toward your plan's response limit.

## 7. See the response

![Sketch of the responses page. Marker 1 is on the responses tab in the main menu, marker 2 on the questionnaire list in the filter bar, and marker 3 on the first response in the table.](https://docs.pristo.io/_astro/tutorial-responses-list.D0uNP3li.webp)

1. Select **Responses** in the main menu.

2. Choose your questionnaire in the questionnaire list of the filter bar.

3. Select the row of your response. Its answers open in a side panel.

The response shows the state **Finished**. The table refreshes every 30 seconds, so reload the page if the response is not there yet. See [View responses](https://docs.pristo.io/cx/responses/view-responses).

## What you built

You have a published questionnaire with three questions, a public link that collects responses, and your first response. On a wide screen, the checklist on **Home** now ticks off these steps. To remove your test response, [delete it](https://docs.pristo.io/cx/responses/view-responses#delete-a-response) from the **Responses** page. Each time you change the questionnaire, publish again so respondents get the new version.

## Next steps

- [Translate a questionnaire](https://docs.pristo.io/cx/form-builder/translate-a-questionnaire)
- [Show or hide questions with conditions](https://docs.pristo.io/cx/form-builder/conditions)
- [Distributions overview](https://docs.pristo.io/cx/distributions/overview), to send the questionnaire by SMS or email
- [Export responses](https://docs.pristo.io/cx/responses/export-responses)
- [Dashboards overview](https://docs.pristo.io/cx/dashboards/overview)