# Share a questionnaire

Share a published Pristo CX questionnaire with a link, QR code or embed code, and create extra multi-use or single-use links that count clicks.

In Pristo CX, you share a questionnaire from its **Share** tab under **Management** → **Questionnaires**. The tab gives you a public link, an embed code and a QR code, and lets you create additional links, each with its own description, language and link type.

## Before you start

- Role: you need to be an account admin or a program admin. See [roles and permissions](https://docs.pristo.io/cx/users/roles-and-permissions).
- Setup: [publish the questionnaire](https://docs.pristo.io/cx/form-builder/publish-and-versions) first. Until then, the tab shows **Sharing options will appear here**.

## Steps

### Share the public link, embed code or QR code

![Sketch of the sharing tab of a published questionnaire. Marker 3 is on the status button at the top right, which shows that sharing is live. Marker 4 is on the button that copies the public link. Below it are the embed code with its copy button, the QR code with its download button, and the additional links.](https://docs.pristo.io/_astro/questionnaire-share.D8yQqMrY.webp)

1. Open **Management**. The **Questionnaires** page opens.

2. On the questionnaire's card, select the **Share** button.

3. Check that the status button at the top shows **Live**. If it shows **Paused**, select it to start sharing again.

4. Choose how to share:
   - Under **Share link**, select **Copy link** and send the link.
   - Under **Embed**, select **Copy code** and paste the code into your web page.
   - Under **QR code**, select **Download** and print or post the image.

### Create an additional link

Additional links let you track where responses come from, for example one link per store, and can be limited to a single response.

1. Under **Additional links**, select **New link**.

2. Enter a **Description**, such as `Example Coffee counter`.

3. Choose the **Language**.

4. Under **Link type**, choose **Multi-use link** or **Single-use link**.

5. Select **Save**.

6. In the link's row, select **Copy link**, or select **Download** under **QR code**.

To rename a link or turn it off, select its description in the table, change the description or the **Active** switch, and select **Save**.

## Result

Each time someone opens the public link, a new response starts. The link looks like `https://go.pristo.io/n/` followed by the questionnaire ID.

Each additional link has its own address, `https://go.pristo.io/l/` followed by the link ID. For each link, the table shows:

- **Number of clicks**: how many times the link was opened.
- **Response**: for a single-use link, opens the response it collected.
- **Status**: **Active** or **Inactive**.

The **Developer API** section shows the questionnaire ID that you use to [generate survey links through the API](https://docs.pristo.io/cx/api/generate-a-survey-link).

## Limits

- The embed code is an `iframe` 1,024 pixels wide and 768 pixels high. The **Embed** section is not shown on phone-sized screens.
- An embedded questionnaire does not open the end page's web address by itself. It sends the address to your web page as a browser message, `{ action: 'redirect', url }`, and respondents see a link to open it.
- QR codes download as JPEG images.
- A link description can have up to 50 characters.
- You can't change a link's language or link type after you save it.
- Additional links don't expire. To stop one, turn it off.
- A single-use link accepts one finished response. Until the respondent reaches an exit point, opening the link again continues the same response. After that, the link shows a thank-you page.
- The link's language sets the language of the pages Pristo CX shows for that link, such as the thank-you page. The questionnaire itself opens in its primary language, and respondents can switch to [a translation](https://docs.pristo.io/cx/form-builder/translate-a-questionnaire) if it has one.
- The table of additional links shows the 50 newest links.

## Troubleshooting

**The copy and download buttons are disabled.** Sharing is paused. Select **Paused** to set it back to **Live**.

**Respondents can't open the questionnaire.** Sharing is paused, the additional link is turned off, or the questionnaire reached your plan's response limit. The public link and turned-off links then show a page saying the survey is no longer available. See [When the questionnaire does not open](https://docs.pristo.io/cx/respondents/answer-a-questionnaire#when-the-questionnaire-does-not-open).

**A single-use link shows a thank-you page.** Someone already finished that response. Create a new single-use link for the next respondent.

## Related

- [Publish a questionnaire](https://docs.pristo.io/cx/form-builder/publish-and-versions)
- [View responses](https://docs.pristo.io/cx/responses/view-responses)
- [Distributions overview](https://docs.pristo.io/cx/distributions/overview)
- [Generate a survey link](https://docs.pristo.io/cx/api/generate-a-survey-link)