What's new in October 2026

Releases covered: every release from 21 September to 11 October 2026. This page is updated as new releases ship in October.

Dashboards

• Three text analysis widgets, Text sentiment, Text categories and Text intent, show what respondents write in open answers that Insights analyzes. Text analysis widgets
• The add-widget dialog groups the widgets into four sections: Activity and volume, Scores and answers, Text analysis and Visual elements. Widget types
• A Respondent count widget can count only respondents from the channels you select, and leaving the channels empty counts all of them. Respondent count
• NPS and satisfaction widgets with a breakdown can show only the highest or lowest values, with a minimum number of responses for each value. Show only the highest or lowest values
• Tooltips show how many responses each value is based on, widget tables have a Responses column, and breakdown tables of score widgets show a score bar in a color you choose. Display formats
• An Alert count widget has Show details, which lists the alerts behind its number and links to the Alerts page with the same questionnaire, dates and status. Open alerts from a dashboard
• Admins choose which program users can view each dashboard with Viewers…, and program users see only the published dashboards they are viewers of. Share a dashboard
• The Distributions Report is a built-in card in the dashboards lobby, and program users can open it when an admin adds them as viewers. Built-in reports
• Opening a dashboard you cannot view shows a message and returns you to the lobby instead of an error page. Share a dashboard
• Lobby thumbnails show each widget the way it really looks on the dashboard. The dashboards lobby
• Chart tooltips are no longer cut off at the edge of the widget, and charts use the app font. Dashboards overview

Users and roles

• Every user now has one of three roles: Account admin, Program admin or Program user, and program admins and program users work only in the programs they are given. Roles and permissions
• Existing users kept their access: users who were not admins became Program user in every program of the account and viewers of every dashboard that was published then and of the Distributions Report, and pending invitations became invitations for that role in every program. Manage who can use a program
• Program users now see a program without the actions that change it, such as adding or deleting responses, the Management tab and population actions. Roles and permissions
• A user who has no program yet sees You have no program access yet and is asked to contact an account admin. What a user without a program sees
• Only account admins see Upgrade now, and other users are asked to contact their account admin to upgrade the plan. Roles and permissions
• When account admins invite someone, they choose a role and, for a program role, at least one program, and Edit access in a user’s row menu changes them later. Manage who can use a program
• Account admins can invite up to 20 people at once by typing or pasting their addresses, and the dialog checks the addresses and the seats left on the plan. Invite users
• The invitation email is written in the language of the admin who sends it. Invite users
• The email about a questionnaire’s first response goes only to active account admins, and the email about the response limit goes only to account admins. Roles and permissions
• Emails about a first response or a published questionnaire are sent in English when the recipient’s language is not available, instead of not being sent.
• Alert recipients are chosen from the program’s members, program admins can edit them, and users who lose access to the program stop receiving the program’s alerts. The alert email

Distributions and email

• A sending window in Schedule Delivery can start at 00:00. Create a distribution
• In Distribution Rules, the spacing between sends to the same contact can be up to 180 days, where values above 100 days used to fail to save. Distribution rules
• The 6 months link expiry now lasts 180 days instead of 150. A distribution saved before this release keeps the 150-day expiry until you choose 6 months again. Distribution rules
• A distribution that has already started sending opens read-only, and you can now browse every step of it. Create a distribution
• In the distribution editor, clearing the checkbox of a day also clears its times, going back a step keeps your edits, and the date field suggests today. Create a distribution
• Deleting a distribution that has already started sending shows a translated message instead of an English error. Distributions overview
• In distribution emails, the button now shows in Outlook for desktop, the questionnaire logo is embedded in the email when it can be, and sender names with special characters, such as a comma, show correctly. Distributions overview
• If you send email from your own domain, the warning about failed DNS checks is sent after the third failed check instead of the first, the domain is marked as failed only after its checks have kept failing for 24 hours, and a single failed check that recovers sends no warning. Verification checks
• Distribution editing, distribution statuses and contact details no longer show Hebrew-only text in English and Spanish. Distributions overview

Population and alerts

• The contact list of a population keeps its page and search when you come back to it, an empty population has an Events attributes button next to Contact attributes, and the event types dialog is translated. Contact attributes
• Alerts show the title of the question that triggered them. Work on an alert
• The status filter on the Alerts page accepts several statuses at once. Find an alert

Questionnaires and respondent forms

• A hidden question counts as unanswered, so questions that its answer shows are hidden with it. Show or hide questions with conditions
• An unanswered question never matches Less, Less or equal, More, More or equal or Not equal in a show condition, and only Empty matches it. Show or hide questions with conditions
• A respondent who tries to save answers to a response that was already submitted, for example in a second browser tab, sees Already submitted instead of a network error. The end page
• Finishing a questionnaire is faster and more reliable.
• A response keeps the questionnaire version the respondent opened, even if the questionnaire is published again before the first answer is saved. Publish a questionnaire
• Keyboard users can move into the date picker’s calendar and back out, and closing the calendar with Esc keeps the previous date. Changes since 21 September 2026
• Counter buttons are named after their question, and screen readers announce the new value after each press. Changes since 21 September 2026
• Screen readers read the signature instructions once instead of twice, and the Hebrew theme toggle names the action it takes. Changes since 21 September 2026
• Confirmation dialogs in respondent forms use translated Confirm and Cancel buttons instead of English ones. Changes since 21 September 2026
• The scrollbar of a long text answer stays inside its border and above the character counter. Question types

Form builder

• Controls that showed only an icon, such as the toolbars, undo, redo, save and preview, are now buttons with translated names that screen readers announce. Form builder overview
• A user without access to a questionnaire sees You don't have access to this page instead of a page that keeps loading. Form builder overview
• Text content sizes are chosen in pixels, and the older named sizes convert to pixels when you reopen the questionnaire. Question types
• In the choices dialog, Tab and Shift+Tab move between options while you edit them. Question types

Look and feel

• Pristo CX uses one new icon set everywhere, and the loading animations are redrawn. Navigate the app
• Buttons share one shape and one primary style. Navigate the app
• Dark mode uses a lighter primary color, and radios, date pickers, number inputs, pagination, tables, tags, editors and the programs dialog no longer have black backgrounds. Navigate the app
• The empty questionnaire list and the empty distribution list have new illustrations, with dark versions. Navigate the app
• In Hebrew, checkbox and radio lists line up, tag close buttons sit on the side where the text starts, and the export dialog’s options round the correct corners. Navigate the app
• Header buttons and top tabs react when you point at them, and expandable table rows point down when closed and up when open. Navigate the app

Related

• What’s new in Pristo CX
• Dashboards overview
• Roles and permissions