Every Pristo CX program has one built-in report, the Distributions Report. For one questionnaire and a date range, it shows how many times the questionnaire was sent, how many complete responses came back and how respondents answered each question. Its card comes first on the Dashboards tab and carries the Built-in badge.
Summary
Section titled “Summary”| Report | What it shows | Who can open it |
|---|---|---|
| Distributions Report | Sends, complete responses and the answers to each question of one questionnaire | Account admins and program admins, and the program users an admin chooses as viewers |
Pristo CX creates the report with the program. You cannot edit, rename, unpublish or delete it, and you cannot add other built-in reports.
Controls
Section titled “Controls”| Control | What it does |
|---|---|
| Questionnaire | Chooses one questionnaire of the program. The report opens on the first questionnaire in the list |
| Select date range | Today, Yesterday, This week, Previous week, This month, Previous month, This year or Last year. The default is This week |
| Attribute filters | One list for each contact and event attribute of the questionnaire’s population. Each list offers the values found in the date range’s responses, and None for responses where the attribute is empty. Filters you set apply together |
| Viewers | For admins: chooses the viewers. See Share a dashboard |
The date range and the filters appear once the questionnaire has at least one response.
Counts
Section titled “Counts”| Count | What it counts |
|---|---|
| Sends | The times the questionnaire’s distributions sent it in the date range |
| Complete responses | The complete responses submitted in the date range, from every channel, with their percentage of the sends |
Because complete responses include answers through share links and API links, the percentage can be above 100%. The attribute filters change the answers below, not these two counts.
Answers to each question
Section titled “Answers to each question”| Question | What the report shows |
|---|---|
| Choice questions, Smiley rating scale and Numeric rating scale | A table of Answer, Count and Percentage, sorted from the most chosen answer. A question that allows several answers shows counts without percentages |
| Scale grid and Checkbox grid | One table for each row of the grid |
| Input fields and Counter | Up to 20 answers, either Recent (the newest first) or Most significant (the longest first). Each answer shows the respondent’s attribute values and a link to its response |
Questions of other types, such as dates, files, locations and signatures, do not appear. A question with no answers in the date range shows No data found for this section.
When there is nothing to show
Section titled “When there is nothing to show”- If the program has no questionnaires, the report shows only a message that says so.
- If the questionnaire has no responses yet, the report asks you to publish and share it. Admins get a link to Share questionnaire when the questionnaire is published, or to Edit questionnaire when it is not.
Limits
Section titled “Limits”| Item | Limit |
|---|---|
| Questionnaires at a time | One |
| Date ranges | The 8 preset ranges. There are no custom dates |
| Open answers per question | 20, each cut after 1,000 characters |
| Breakdowns and charts | None. To break answers down by attribute or show charts, build your own dashboard with an answer distribution widget |